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Merrell Rewards FAQ


How Do I Join Merrell NZ Rewards?
To join Merrell Rewards, create a Merrell NZ customer account and you will automatically become part of our program. Or you can join by using our loyalty program widget by clicking 'Check Rewards' on the bottom left of your screen.     


How do I earn loyalty points?
Earn 1 point for every $1 you spend online* or in-store. Each time you spend, you will receive an email with your updated loyalty points balance. There are also plenty of other ways to earn loyalty points under the Earn tab of your loyalty profile, including following us on Instagram, referring friends and reviewing a product. Use your loyalty points to redeem rewards, or save them up to unlock even more exciting rewards.  

*Excluding shipping costs.


How do I check my loyalty points balance and redeem rewards?
You can check your balance and rewards anytime by clicking 'Check Rewards' on the right side of our website. Each time you shop online, you will receive an email with your updated loyalty points balance. From here, you can click through to your loyalty profile, where you can redeem rewards. 


How do I use my rewards?
When you have enough points to unlock a reward, you'll be able to redeem it for a unique reward coupon. You can use your reward coupon during checkout. Just copy and paste your unique code into the Discount bar and click 'Apply'. Note, you can only use one coupon code per order. Or if you would like to use your reward in-store, just let one of our staff know at the counter.

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Terms and Conditions

Merrell NZ reserves the right to modify or cancel discounts at any time.

Discounts can only be redeemed once.

If you redeem your discount for a purchase less than the full value of the coupon, the balance of the discount is not redeemable on another purchase.

If you return any of the items purchased with a discount, the discount value will be subtracted from the return credit.